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Welcome to the Help section, you can read the frequently asked questions below and get detailed information about the use of our website and products.


How do I become a member?

Membership in Marble Market is free, only your name, surname, mobile phone number and e-mail address is sufficient to become a member. You can do your shopping by completing your delivery and billing addresses during the order.


Can I update my membership information?

Your membership information is up-to-date and accurate and requires you to send us your ordered product and complete the phone and you will also be able to benefit from our special campaigns.


Can I shopping without singing up?

You can dispose of the desired products in the basket without a member, and simply click on the "continue without membership" button to purchase the products in your cart. But you can subscribe to our website very quickly and very easily.
When you enter your delivery information during the shopping process, the system will automatically register you and send your username and password to the email address you entered. You can track your order without a member with the password information you received.


I forgot my password, what should I do?

You can ask for your password to the e-mail address registered in the system with the "I forgot my password" link. Your temporary password will be sent to your e-mail address as soon as possible.


I forgot my e-mail address, what should I do?

If you have forgotten your registered e-mail address, you will need to create a new membership in the system with a new e-mail address. "How do I become a member?" See also.


E-mail address is not sent to my e-mail address, what should I do?

If you have entered your e-mail address correctly, check the unsolicited mail (Junk Folder), if you feel that you have not received any mail, please contact us.


Which Cargo Companies Can I Use?

In addition to Marble Market's Domestic Cargo and UPS Cargo, there are cargo and warehouse companies that are negotiated by their own, so you don't need to choose any cargo because our products are free shipping.